Contact Us

Have you been unable to resolve your issue with the help of our FAQs? Our Customer Service team is available to answer all your questions about Kids around brands, products we offer or orders you have placed.

Please send us a message using the form below or email us at We are committed to responding to all of your needs during our business hours, Monday through Friday 9:00 am EST to 4:00 pm EST (excluding holidays).

We kindly ask that you please refrain from sending multiple messages for the same request as our team will always be responding to emails in the order they are received.

We will get back to you within 24 hours during our business hours. Our offices were closed on the weekends and resume operation on Mondays (excluding holidays).

We sincerely appreciate your patience.

Your personal data are processed by C.W.F. Children Worldwide Fashion, for order management and customer relations, statistical performance and quality measurement, prospecting, services and communications personalisation.Please note that only parents or the holder(s) of parental authority may authorize the communication of personal data of children under 13 years old.The personal data of your customer account and your orders are kept as long as you are an active customer, and during the legal prescription periods.You have the rights of access, rectification, deletion, opposition, limitation and portability, if any, of your personal data, which you can request by mail by writing to "Customer Service CWF -Avenue des Sables – Zone Industrielle du Bois Joly - 85500 Les Herbiers (France) "or via e-mail to "", enclosing a proof of identity.

For more information: Personal data protection policy