30% off on our Winter Collections*
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*Please note: Refunds for orders purchased with AMEX are delayed due to a technical issue.
Kids around ships to the 50 United States using DHL International Shipping. You should receive your delivery within 4 to 10 business days after your order is confirmed.
Kids around provides free shipping on orders over $150. For orders under $150, a shipping fee of $15 will be charged.
Additional Shipping Advisories:
Once you have confirmed payment, your order will be sent to our logistics department, which will then carefully prepare your order for safe shipping.
We are unable to process cancellation requests due to expedited processing times. Adjustments are only made by our Logistics team, due to stock availability at the time of preparing your order for shipment.
Your order will be delivered shortly after DHL confirmation, you will then receive a shipping confirmation email. This email will indicate the products being shipped, as well as your tracking number so that you can track your shipment at https://www.dhl.com/us-en/home/tracking.html .
Please be aware you may be asked to provide your Social Security Number for US Customs purposes; this is typically for orders over $800.
Kids around will cover any applicable customs duties. If you are contacted by DHL or US Customs and Border Protection about customs duties on your order, please reach out to our Customer Service team at contact@us.kidsaround.com for assistance.
Preparation of your GIVENCHY and LANVIN orders:
Your LANVIN and GIVENCHY orders will be prepared with special care.
The products are removed from their blister packs and wrapped in white tissue paper.
Our order pickers then place the products in a box with the brand name on it, and then in a high-density cardboard box to ensure a safe journey.
*Holiday Return Policy: For orders placed between December 3rd and December 26th, you must submit a return request and ensure your return package is in transit by January 31st to qualify for a refund.
In order to obtain a refund on a returned item, you must submit a request to return your article as well as ship the article back to us within 14 business days of confirmed delivery, based on your tracking number. Any return request or shipment made after that period will not be refunded.
The article must be in perfect condition, in its original packaging and accompanied by any accessories (tags, bag, extra gift, box, etc.).
All personalized items are non-refundable and non-exchangeable.
To request a return, you must first initiate the process of creating a return form.
Please note that you will need to print both:
To initiate a return from a Registered Account:
CWF USA LLC
WeWork c/o CWF Kids Around US
500 7th Avenue, 8th Floor
New York, NY 10018
You will be refunded the product price (minus all shipping costs*) within 10 business days of receipt of the returned product to the original form of payment, should it meet the aforementioned packing requirements.
**Please Note the Following:
If you wish to make an exchange on a product you have purchased, you must first initiate a return through your account on our website, and then place a new order for the desired product.
When providing a return reason on your return form, please mention that you wish to exchange the product so that our team can provide you with a code for Free Shipping on your replacement order. You will receive this code as an email once your return has been processed, around the same time your order is refunded.
Outlet items are exempt from this Free Shipping code courtesy.
If you bought a sale item, we can't apply the same discount to a future purchase, even for an exchange.
The process is much like the return process (listed above). The returned article must be in perfect condition, in its original packaging and accompanied by any accessories (tags, bag, extra gift, box, etc.).
You placed an order as a guest, please follow instructions: order follow-up
Free delivery
On Orders Over $150
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EASY RETURNS
Within 14 business days
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